What is Tiledesk?
Tiledesk is an automated customer service platform that utilizes AI agents to scale multi-channel customer interactions. It offers a swift setup in minutes and provides a 14-day free trial with no credit card required.
Features of Tiledesk
Design Studio
Tiledesk's design studio allows users to create conversational AI agents that can deliver precise and conversational responses.
Knowledge Base
The knowledge base is seamlessly integrated with the AI agent, ensuring that customers and employees always have the support they need.
Multichannel Support
Tiledesk offers multichannel support, including WhatsApp Business, Facebook Messenger, and more.
Integrations
Tiledesk integrates with various platforms, including Make, and offers a range of integrations to enhance customer support.
How to Use Tiledesk
To get started with Tiledesk, users can sign up for a free trial and explore the platform's features. The AI agent can be empowered with advanced large language models to deliver precise and conversational responses.
Benefits of Tiledesk
80% First Contact Resolution (FCR)
Tiledesk's AI agents can help deliver world-class FCR, making customers feel cared for.
Reach Superior Customer Satisfaction (CSAT) ~90%
Tiledesk's AI-first approach can help satisfy the high standards of exceptional customer service, leading to profit growth and outperforming competition.
75% AI Resolution Rate for Customer Inquiries
Tiledesk's AI agents can reason and address inquiries instantly, adopting an AI-first approach in customer service.
Helpful Tips
Leverage the Power of AI Agents
Tiledesk's AI agents can help automate customer service, saving time and boosting sales.
Integrate with WhatsApp Business
Tiledesk's WhatsApp Business integration can help convert customer interactions into sales with proactive messaging.
Explore Tiledesk's Community
Tiledesk's open-source community is a hub for AI enthusiasts, chatbot developers, AI agents creators, and conversation designers to shape the future of conversational AI.
Frequently Asked Questions
What is the pricing of Tiledesk?
Tiledesk offers a 14-day free trial, and users can explore the pricing page for more information.
Can I integrate Tiledesk with my existing setup?
Yes, Tiledesk can be seamlessly integrated with your current setup, including live agent consoles and VoIP systems.
Is Tiledesk secure?
Yes, Tiledesk prioritizes security and offers on-premise deployment with open core, single sign-on (SSO) integration, and seamless tech stack compatibility.